nafari Platform Privacy Notice
This page describes what we collect when you use nafari and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and provide customer support. Our commitment is to handle your data transparently and securely, following applicable data-protection standards.
We understand that privacy matters. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), you trust us with payment details. When you submit identity documents for KYC verification, you trust us with sensitive information. This policy explains exactly what we do with that data, who has access to it, and how long we keep it.
Our nafari platform operates across multiple jurisdictions where local law permits. Data handling practices may vary by region, but our core principle remains constant: we collect only what we need, we protect it actively, and we do not sell it to third parties for marketing purposes.
What we collect and why
Account registration data
When you register on nafari, we collect your email address, password, and basic profile information (name, date of birth, phone number). We use this data to create and manage your account, send you service notifications, and verify your identity. Your email is your primary contact point; we use it to confirm account changes, notify you of withdrawals, and send support responses.
We do not share your email with third parties for marketing. We may send you service-related messages (account alerts, tournament updates, payment confirmations) as part of normal platform operation. If you wish to opt out of non-essential communications, you can adjust your preferences in your account settings.
Payment and KYC data
To process deposits and withdrawals, we collect payment information: your bank account details, mobile wallet identifiers (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet), or mobile banking code. We store this data securely to facilitate transactions. We do not store full credit-card numbers; payment processors handle card data directly.
Before your first withdrawal, we require KYC (know-your-customer) verification. We collect copies of your national ID, passport, or driver's licence, plus proof of address (utility bill or bank statement from the last three months). We use this data to verify your identity, prevent fraud, and comply with anti-money-laundering regulations. Our support team reviews these documents during business hours. Once verified, we retain your KYC data for the duration of your account and for a period after account closure as required by law.
Gameplay and transaction logs
We log every action on nafari: slot spins, live-table bets, sportsbook selections, deposits, and withdrawals. We record timestamps, bet amounts, outcomes, and your account balance at each step. This data helps us detect fraud, resolve disputes, and provide accurate account history. You can view your complete transaction history in your account dashboard at any time.
We also collect technical data: your IP address, browser type, device information, and pages you visit. This helps us diagnose technical issues, prevent abuse, and improve platform performance. We do not use this data to track you across other websites.
Data we collect on nafari
- Account registration: email, password, name, date of birth, phone
- Payment details: bank account, mobile wallet IDs, local payment code
- KYC documents: national ID, passport, proof of address
- Gameplay logs: spins, bets, outcomes, balance history
- Technical data: IP address, browser type, device information
Cookies and tracking
Our nafari platform uses cookies to maintain your login session, remember your preferences, and track your activity within the platform. These are functional cookies necessary for the platform to work. We do not use cookies to track you across other websites or to build a profile for third-party advertising.
You can disable cookies in your browser settings, but this may affect platform functionality. We do not use third-party analytics services that track you across the web. Our analytics are internal only—we measure platform performance, not individual user behaviour across external sites.
Our nafari data protection practices
Data security and encryption
We protect your data using industry-standard encryption (SSL/TLS) for all data in transit. Your password is hashed and salted; we do not store it in plain text. Our servers use firewalls, intrusion detection, and regular security audits. We do not guarantee absolute security—no system is non-specific info secure—but we undertake to maintain reasonable security practices.
Our servers may sit outside your jurisdiction (e.g., in Singapore, Malaysia, or other regions where we operate). This means your data may be processed and stored outside Indonesia. By using nafari, you consent to this cross-border data transfer. If you have concerns about data location, contact our support team for details.
Third-party processors
We share your data with third parties only when necessary to provide our service. Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive payment details to process transactions. These processors have their own privacy policies; we recommend reviewing them. We do not control how they handle your data beyond contractual requirements.
We may share data with law enforcement or regulators if required by law. We do not sell your data to marketing companies, data brokers, or advertisers. We do not use your data to build profiles for targeted advertising outside nafari.
Your rights and data retention
You have the right to access your data, request corrections, and ask for deletion (subject to legal retention requirements). To exercise these rights, contact our support team. We will respond within documented service windows. We retain account data for the duration of your account and for a period after closure as required by anti-money-laundering and tax regulations. Transaction logs are retained for at least five years for audit purposes.
If you believe we have mishandled your data, you can lodge a complaint with our support team or with your local data-protection authority. We take data-protection concerns seriously and will investigate promptly. Our support team is available in English and Indonesian during business hours.
Policy updates and contact
We may update this privacy notice from time to time. We will notify you of material changes via email or by posting a notice on our platform. Your continued use of nafari after changes constitutes acceptance of the updated policy. If you have questions about this notice or our data practices, contact our support team. We are available in English and Indonesian during business hours.
Our commitment to privacy is ongoing. We regularly review our practices to ensure they remain secure, transparent, and compliant with applicable law. If you have feedback on how we handle your data, we welcome your input. Your trust is essential to nafari's operation, and we take that responsibility seriously.